APA Style

Patterson, Kerry, Grenny, Joseph, Maxfield, David, McMillan, Ron, Switzler, Al. (1946). Crucial Accountability: tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior (Second Edition). New York: Crucial conversations.

Chicago Style

Patterson, Kerry, Grenny, Joseph, Maxfield, David, McMillan, Ron, Switzler, Al. Crucial Accountability: tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior. Second Edition New York: Crucial conversations, 1946. Text.

MLA Style

Patterson, Kerry, Grenny, Joseph, Maxfield, David, McMillan, Ron, Switzler, Al. Crucial Accountability: tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior. Second Edition New York: Crucial conversations, 1946. Text.

Turabian Style

Patterson, Kerry, Grenny, Joseph, Maxfield, David, McMillan, Ron, Switzler, Al. Crucial Accountability: tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior. Second Edition New York: Crucial conversations, 1946. Print.