APA Style

Kaplan, Robert S., Norton, David P.. (2004). Strategy maps: converting intangible assets into tangible outcomes . Massachusetts: Harvard Business School Press.

Chicago Style

Kaplan, Robert S., Norton, David P.. Strategy maps: converting intangible assets into tangible outcomes. Massachusetts: Harvard Business School Press, 2004. Text.

MLA Style

Kaplan, Robert S., Norton, David P.. Strategy maps: converting intangible assets into tangible outcomes. Massachusetts: Harvard Business School Press, 2004. Text.

Turabian Style

Kaplan, Robert S., Norton, David P.. Strategy maps: converting intangible assets into tangible outcomes. Massachusetts: Harvard Business School Press, 2004. Print.