APA Style
Scott, Dru. (2005).
Customer Satisfaction .
Jakarta:
PPM.
Chicago Style
Scott, Dru.
Customer Satisfaction.
Jakarta:
PPM,
2005.
Text.
MLA Style
Scott, Dru.
Customer Satisfaction.
Jakarta:
PPM,
2005.
Text.
Turabian Style
Scott, Dru.
Customer Satisfaction.
Jakarta:
PPM,
2005.
Print.